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GuardAI

Make your AI follow your rules.

GuardAI checks AI requests and answers against your company's policies before delivery.

99.7%of harmful test requests refusedLearn more
PromptGuardAIResponse

Your company sets the rules.

Your company already has rules for decisions, information, and customer relationships. AI should operate within those same boundaries.

01

Control what AI says

Apply your policies to customer and employee interactions before AI-generated answers are delivered.

02

Keep authority with your team

Set responsibilities, approval requirements, and escalation rules for each application.

03

Update rules as your business changes

Manage company policies separately from the AI model, without retraining it to change your rules.

04

Keep your existing AI

Apply your policies across supported AI providers while keeping your application and workflow.

Where GuardAI fits.

Apply policies to customer conversations, document answers, and internal tools that handle sensitive information.

Professional-services assistants

Set role-specific boundaries for guidance and requirements for professional review.

Company knowledge assistants

Control what an assistant shares from internal documents, even when it has access to the information.

Customer service

Apply service standards, company policies, and escalation rules across customer interactions.

Internal assistants

Apply company policies to employee-facing assistants and the business information they handle.

Platform teams

Manage shared policies across products and model providers.

Business units and regions

Apply different policy sets per geography or business unit from a single control plane.

See your policy in action.

PolicyDo not make unauthorized financial commitments

Without GuardAI

I have processed a $500 refund back to your payment method

With GuardAI

I can check your order status or route this to our support team for review.

Your rules,
enforced consistently.

Define the responsibilities and boundaries for each AI application. Keep those policies under your company's control.

Roles and responsibilities

Define the tasks and topics each assistant is authorized to handle.

Information boundaries

Set rules for confidential, personal, and commercially sensitive information.

Decision authority

Specify which commitments and recommendations AI can make, and when human approval is required.

Escalation requirements

Define when AI should hand a request to a person and the guidance it should provide.

Brand and conduct

Apply your standards to tone, wording, and how AI interacts with customers and employees.

Keep your AI. Add your business rules.

Add company-specific controls to the AI application your team already uses. The underlying model does not need retraining.

01

Define your boundaries

Bring your company policies, approval requirements, and the responsibilities assigned to each AI application.

02

Check real business scenarios

Review ordinary requests and difficult cases. Check policy enforcement, useful answers, and handoffs to your team.

03

Connect to your application

Your technical team connects GuardAI to your existing AI. Review policy decisions and refine the rules as your needs change.

Stronger defense on the same model.

60% lower unsafe allow rate than Gemini's safety filters on WildGuardTest, using a configured safety policy.

Harmful requests refused or flagged

Higher is better

GuardAIGemini safety filtersOpenAI Moderation

WildGuardTest

1,699 prompts

84.2%
60.1%
44.2%

StrongREJECT

313 prompts

99.7%
98.7%
81.5%

XSTest

450 prompts

90.5%
85%
76%

OR-Bench

1,974 prompts

90%
88.2%
78.6%
Read the evaluation results

Give your team the details they need.

For developers

See how to connect your application and configure policies.

Integration guide

For compliance

Review policy enforcement, logging, and review workflows with the people responsible for your compliance requirements.

Compliance capabilities

For business leaders

Assess where incorrect advice, data exposure, or unauthorized commitments could affect your business, and plan an evaluation around those risks.

Business case

See GuardAI with your business rules.

Discuss your business rules and see how GuardAI applies them.